When purchasing or hiring our services, you accept the following conditions:
➤ The service will be provided when the weather conditions are suitable and appropriate, as we always take into consideration the security of our customers.
➤ Once the payment has been done, it won’t be refunded, unless the service has been caceled by the company for any other reason.
➤ In case the customer couldn’t attend the date of the activity and he/she wants to do the activity any other day, he/she must inform the company 24h. in advance. Otherwise, the customer will lose the right to use service.
➤ Our services have an expiration date of 1 year, counting from the date of the purchase.
➤ When setting the date and time, it is recommendable for customers to call/ask the company. This way, we will be able to verify with you if it’s possible to do the activity.
➤ To make a reservation of any of our activities or services, it is compelling to pay 50% in advance.
➤ We accept the following payment methods: cash, transfer and bizum.