Purchase conditions

When purchasing or hiring our services, you accept the following conditions:

➤ The service will be provided when the weather conditions are suitable and appropriate, as we always take into consideration the security of our customers.

➤ Once the payment has been done, it won’t be refunded, unless the service has been caceled by the company for any other reason.

➤ In case the customer couldn’t attend the date of the activity and he/she wants to do the activity any other day, he/she must inform the company 24h. in advance. Otherwise, the customer will lose the right to use service.

➤ Our services have an expiration date of 1 year, counting from the date of the purchase.

➤ When setting the date and time, it is recommendable for customers to call/ask the company. This way, we will be able to verify with you if it’s possible to do the activity.

➤ To make a reservation of any of our activities or services, it is compelling to pay 100% in advance.

➤ We accept the following payment methods: cash, transfer, credit card and bizum.

Renting conditions

*In case you have rented our material, we recommend you to take a look at the following conditions:

It’s necessary to be older than 18 years old to rent our sport material.
• It’s important to be aware of our own level. Without a minimum prior knowledge ( as Surf, SUP or Skate beginners lessons), you can’t opt to rent the equipment.
• The club makes the final decision about if the client is qualified and the conditions are the appropriate for the equiment rental.
• The customer must respect the rules of use, canals, rules of passage and behave civilly.
• The equipment can be rented, provided that it is not being used by any other activity of the club.

Equipment use:

• Check the correct condition of the equipment before using it.
• Once you have finished, remember to return it clean to its storage area and warn the club about possible damages.
• Make sure you have assembled the equipment correctly.
• Take the appropriate security mesures.

The client will be responsible for the deterioration of the equipment due to misuse, assuming the cost described below:

  • INDIVIDUAL PADDLE SURF BOARDS:
    Severe deterioration, break, loss or theft will involve the payment of 400 €
    Partial damage such as holes, bumps, etc. They will be valuated according to the damage (10 € – 150 €).
  • BIG SUP BARD:
    Severe deterioration, break, loss or theft will involve the payment of 1000-1500€, assessing the damage.
    Partial damage such as holes, bumps, etc. They will be valuated according to the damage (10 € – 500 €).
  • SOFT SURF BOARDS:
    Severe deterioration, break, loss or theft will involve the payment of 200 €
    Partial damage such as holes, bumps, etc. They will be valuated according to the damage (10 € – 150 €).
  • PRO SURF BOARDS:
    Severe deterioration, break, loss or theft will involve the payment of (300 € – 400 €)
    Partial damage such as holes, bumps, etc. They will be valuated according to the damage (10 € – 150 €).
  • DOUBLE KAYAK:
    Severe deterioration, break, loss or theft will involve the payment of 400 €
    Partial damage such as holes, bumps, etc. They will be valuated according to the damage (10 € – 150 €).
  • SURF LEASH:
    Loss or theft will involve the payment of 15 €.
    Leash/ mooring break and slight deterioration won’t imply extra payment, since it is assumed to be a consequence of the habitual use of the material.
  • KEELS:
    Severe deterioration, break, loss or theft will involve the payment of (5 € – 30 €), depending on the damage. In most cases, the payment will correspond to their replacement.
  • OARS:
    evere deterioration, break, loss or theft will involve the payment of 40 €.
    En la mayor parte de los casos, el abono corresponderá a la reposición de las mismas. In most cases, the payment will correspond to their replacement.

In case of breach of some os this parts, it will be grounds for cancellation of the agreement , having to be liable for damages.

The club may request a photo of the identity card of the person respondible for the rental.

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